Next cohort starting October 15, 2024

Fast-track your journey to customer success leadership.

Take control of your career with our six-week leadership program that’ll turn you into a bonafide customer success leader.              
Certified CS leaders earn $6,431 more.
  • Fortify your résumé for future promotions with a leadership certification.

  • Uncover exclusive expert insights that you won’t find on your LinkedIn feed.

  • Learn how to maximize the potential of customer success in your organization.
Customer Success Leadership Accelerator action shot
Customer Success Leadership Accelerator action shot

Fast-track your journey to customer success leadership.

Take control of your career with our six-week leadership program that’ll turn you into a bonafide customer success leader.
Certified CS leaders earn $6,431 more.

Fortify your résumé for future promotions with a leadership certification.

Uncover exclusive expert insights that you won’t find on your LinkedIn feed.

Learn how to maximize the potential of customer success in your organization.
Customer Success Leadership Accelerator badge
Program overview.

Looking for a leadership program that specifically caters to your career development in customer success? While you can’t wave a magic wand and be a first-rate customer success leader overnight, you can dramatically increase your chances with the right education. 

With our unique program, the Customer Success Leadership Accelerator Program, you’ll be equipped with the know-how to transition seamlessly from a customer success individual contributor to an accredited leader, mastering team-building, strategy, OKRs, and a whole lot more. 

Join an exclusive cohort of like-minded CS leaders, forge lifelong connections, and emerge with the skills, resources, and confidence to become the most impactful CS leader in any room. 

Don't stall on your future. Give your career the investment it deserves. 
Customer Success Leadership Accelerator badge
Program overview.

Looking for a leadership program that specifically caters to your career development in customer success? While you can’t wave a magic wand and be a first-rate customer success leader overnight, you can dramatically increase your chances with the right education. 

With our unique program, the Customer Success Leadership Accelerator Program, you’ll be equipped with the know-how to transition seamlessly from a customer success individual contributor to an accredited leader, mastering team-building, strategy, OKRs, and a whole lot more. 

Join an exclusive cohort of like-minded CS leaders, forge lifelong connections, and emerge with the skills, resources, and confidence to become the most impactful CS leader in any room. 

Don't stall on your future. Give your career the investment it deserves. 
What you’ll accomplish…
  • Confidence
    Continue making impactful decisions that benefit your business and propel your customer success career.

  • Learn from the best
    Tap into the knowledge and leadership skills amassed by CS leaders at Vinli, Onna, and Roster. 

  • Be a pioneer
    Discover the most effective ways to build and scale your own customer success team.
Community image
Community image

What you’ll accomplish…

  • Confidence

    Continue making impactful decisions that benefit your business and propel your customer success career.

    Learn from the best
    Tap into the knowledge and leadership skills amassed by CS leaders at Vinli, Onna, and Roster. 

    Be a pioneer
    Discover the most effective ways to build and scale your own customer success team.
How it works...
Live participation
Interact with your course leader in real-time, plus get involved in progressive networking sessions.
Digest from the best
Learn from the successes of Vinli, PublicInput, and Roster – CS leaders who’ve walked that leadership walk.
Execute
Apply yourself to hands-on coursework activities and exams that’ll put everything you’ve learned into practice.

What your six-week immersive coaching program looks like.

What’s included.

Learn from the real-life experiences of those who’s walked the walk, with a chance to quiz them on their journey.

Curriculum: Immerse yourself in customer success leadership with an industry-leading, community-led program covering every crevice of leadership intel.

Templates: Access a bank of vetted, tried-and-tested customer success frameworks to help make your move into a leadership role that little bit easier.

Insights: Gain cutting-edge knowledge from top CS leaders at Vinli, Roster, and PublicInput that’ll accelerate your team’s success by tapping into their learnings.

Network: Get involved in lively discussions with other aspiring CS leaders in your private alumni channel.

Exams: Challenge yourself with thought-provoking leadership questions to truly test your understanding of theory.

Coursework: Take your leadership education and confidently apply it in real-world scenarios.

What’s included.

Learn from the real-life experiences of those who’s walked the walk, with a chance to quiz them on their journey.
Curriculum: Immerse yourself in customer success leadership with an industry-leading, community-led program covering every crevice of leadership intel.
Templates: Access a bank of vetted, tried-and-tested customer success frameworks to help make your move into a leadership role that little bit easier.
Insights: Gain cutting-edge knowledge from top CS leaders at Vinli, Roster, and PublicInput that’ll accelerate your team’s success by tapping into their learnings.
Network: Get involved in lively discussions with other aspiring CS leaders in your private alumni channel.
Exams: Challenge yourself with thought-provoking leadership questions to truly test your understanding of theory.
Coursework: Take your leadership education and confidently apply it in real-world scenarios.
"One of the most valuable aspects for me was the opportunity to hear from showcased CS leaders and fellow course attendees as they shared real-life scenarios and their problem-solving approaches. The course has been instrumental in prompting self-reflection, leading me to consider areas for improvement in my role as a Customer Success Manager"

Wendy Asiedu, Lead CSM at Docusign

Learn from industry experts like:

Jason Noble
Jason Noble
VP Global Customer Success at Vinli Inc
Marco Carrubba
Marco Carrubba 
Director of Customer Success at UiPath
Mark Higginson
Mark Higginson
Chief Customer Officer at ScreenSteps
Renata Kashiwaya Pinheiro
Renata Kashiwaya Pinheiro
VP of Customer Success at Zaptic 
Mike Lee
Mike Lee
Manager of Customer Success at Avalara
Minna Vaisanen
Minna Vaisanen
Head of Customer Success and Accounts at Thrive Partners
Calendar image
Book a free career consultation.
  • Develop the skills necessary to help both your customers and your team succeed.

  • L&D is a personal endeavor. Take the reins on your progression and make an impact on your career.

  • Say goodbye to out-of-control churn and watch your retention rates soar with this program.
Calendar image

Book a free career consultation.


Develop the skills necessary to help both your customers and your team succeed.


L&D is a personal endeavor. Take the reins on your progression and make an impact on your career.

Say goodbye to out-of-control churn and watch your retention rates soar with this program.

What you can expect from Customer Success Leadership Accelerator.


Write your awesome label here.
Program schedule.

FAQs.

Who’s this program aimed at?

If you’re a Senior CSM with a solid grasp of CS theory and looking to move up the career ladder into a leadership position, or you find yourself in your first CS leadership role, this course is definitely worth your time. Not only will it fill in a lot of gaps in your current skill sets, but it will strengthen your case for career advancement.

What price is the program?

The program’s price is $1,999. We also offer some early-bird discounts as well as team discounts if more than three people would like to take part.

How long will I have access to the content once the program’s finished?

Forever and always! After a one-off payment, you’ll get infinite access to the entire curriculum content, plus bonus footage, fireside chats, coursework, alumni, templates, and frameworks. For. Life.

What time will the live sessions take place?

We’ve positioned the live, weekly presentations at the most universally-friendly time we can find. They’ll be early morning (9 am–10 am) for those in a PST timezone, midday for those in an EST timezone, and early evening for all our European folks. 

Do you offer recordings of the live, weekly presentations?

100%. We’ve got you covered. A day or two after the session, we’ll upload the presentation recording and slide deck into your course dashboard for your perusal! After that, they’ll be yours to refer back to whenever you like, for as long as you like.

How long will the program take to complete?

Six, sweet weeks. After that, the weekly presentations, coursework, etc., will come to an end. Although never fear, you’ll have access to all the materials to learn from to infinity and beyond. What’s more is you’ll have permanent access to the exclusive alumni channel, so you can stay in touch with and learn from your Leadership Accelerator Program cohort.

How different are these materials from those in the CSC membership plans?

They’re a whole different kettle of fish. You won’t have the content in our curriculum or fireside chats in either our Pro or Pro+ membership plans – that’s a fact. The same applies to the live presentations, too – these will be delivered live on the day and will be 100% exclusive to you and your cohort. Our Leadership Accelerator Program is the only place you can tap into these materials.
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